After Sales Support & Training

Customer Support & Product Training

EIT International's after sales support and training is based at Forest Row Business Park, RH18 5DW, near Gatwick, which is ideally located as it is only 30 minutes from Gatwick airport, 1 hour from Heathrow airport and 1 hour from London City airport making it an ideal location to offer support and transport products and supplies from. Likewise the EIT International support team can travel easily to customer sites and assist with demonstrations, implementation, calibration as well on-site training exercises.

After Sales Care & Support

EIT International ensures quality after sales care and support to all of our customers. As a globally active company, we utilise a network of authorised partners around the world who have been chosen specifically for their expertise and knowledge of the local market. These partners will be your first port of call in relation to support for your EIT International equipment. Contact us at and give us as much information as possible, we will ensure to connect you with our partner in your area.

Download our Return Goods Authorization Form HERE

After Sales Support & Training

User Product Training

On our YouTube channel - YouTube/ EIT International - you'll discover a number of videos regarding our product range, including an introduction into fundamentals of how to utilise the equipment. These videos offer elementary overview only, for a more detailed training or to book a training session for your team, please contact us at to discuss your requirements and options in greater detail. Additionally, you can find our User Guides for Bactiscan and Gappscan in our 'Resource Centre'.